How We Get It Done
- Process
- Systems
- Technology
- Training
We Handle What Others Won’t
Simon National Carriers is built to take on the jobs that others turn away from. We don’t just do standard pallets and crates; it’s also about transporting awkward and high-value products such as large escalators, fragile HVAC systems, or oversized agricultural machinery. We deliver with accuracy and care. Our fleet is equipped with specialised drop decks, open and curtain-sided trailers, rail flat racks, and customised loading solutions. This isn’t just a capability—it’s a mindset. We plan ahead, assess risk, and execute with confidence. If it’s sensitive, complex, or project-critical, Simon is the team you want.
A True National Network
With more than 160,000m² of undercover storage and eight major sites across Australia—including Brisbane, Sydney, Melbourne, Perth, Adelaide, Darwin, and Townsville—Simon offers seamless logistics coverage from coast to desert to coast. This nationwide footprint means your freight is never far from where it needs to go. Our ability to combine warehousing, transport, rail, and container services under one roof means fewer handovers, fewer risks, and more control. From wharf pickup to final mile—we keep it simple, connected, and consistent.
Partnerships, Not Transactions
What truly sets Simon apart is our commitment to long-term thinking. We’re trusted by leaders across industries like agriculture, manufacturing, construction, and energy—not just for what we deliver, but how we deliver it. We work closely with our clients’ teams to solve problems, collaborate on evolving improvement, integrate systems, and build relationships over time. Our customers’ tenure is forged on clear communication, proactive service, and mutual respect. It’s not just about moving freight—it’s about growing together.
Integrated Transport & Warehouse Management
Our in-house Freight Management System (FMS), Warehouse Management System (WMS), In-Vehicle Management System (IVMS), and Simon App are fully integrated, built specifically to handle the complexity of high-value and hard-to-handle freight. These tools provide real-time data from booking through to delivery and storage, all in one connected platform.
Tailored Digital Integration
We don’t believe in one-size-fits-all. Simon’s in-house digital systems offer full EDI, API, and custom file integrations with your systems—whether it’s a basic stock feed or a full supply chain dashboard. This flexibility ensures milestone tracking, inventory reporting, and documentation available how and when you need it.
Live Tracking & Client Portals
Clients can access a secure online desktop and mobile-optimised portal to track freight status, view inventory in real time, download PODs, and monitor KPIs. For sectors like mining and defence, this level of visibility is essential to meeting their internal compliance and reporting standards.
Real-Time Freight & Driver Monitoring
With IVMS in every truck, we monitor driver behaviour, fatigue, speed, rest breaks, and braking events. This ensures compliance with fatigue laws, supports safe delivery, and protects high-value freight across long-haul and metro routes whilst reducing carbon emissions.
Automation with a Human Touch
While our systems automate the logistics process, our people remain central to its success. Automated booking confirmations, milestone alerts, and exception notifications are all backed by real humans watching the data and acting when needed—no bots, no call centres.
In-House Development & Continuous Improvement
Simon doesn’t outsource its core systems. Our internal IT team works directly with operations and clients to evolve our digital tools, ensuring they stay relevant, user-friendly, and effective. Enhancements are driven by real feedback and changing client needs—not vendor timelines.
Technology That Connects Continents
At Simon, we benefit from Senko’s world-class investment in mechanisation, warehouse automation, and IT systems development. And this helps us leverage international expertise and implementation, including access to global network infrastructure.
The Simon Way Culture
We live and breathe The Simon Way—a commitment to personal responsibility, empathy, and doing what’s right. From the warehouse floor to the management office, our people take ownership of outcomes and treat your freight like it’s their own.
Specialist Training & Development
We train for more than compliance. Every staff member is equipped to handle high-value, oversized, or specialised cargo. Tailored induction, OH&S training, forklift and load restraint accreditation, and ongoing upskilling are baseline training requirements. Our linehaul drivers also undergo additional in-house induction training to exceed the national safety standard.
Real People, Real Relationships
Clients don’t deal with call centres—they speak directly with experienced logistics coordinators and account managers who know their freight. Our teams build long-term relationships and proactively solve problems before they arise.
Frequently Asked Questions
We’ve developed our own Warehouse Management (WMS), Freight Management (FMS), In-Vehicle Management Systems (IVMS) and Simon App, giving customers full visibility and tailored integrations.
Yes. We offer full EDI integration with most ERPs, or we can customise a solution based on your data needs—from basic CSV to full live integration.
It’s our behavioural framework for how we work—ownership, accountability, coaching, and action. It drives how our people solve problems, work with customers, and deliver results.
Every vehicle is GPS monitored, speed limited and aligned with a strict maintenance program. We use fatigue and distraction tools, daily compliance checks, and are accredited with NHVAS, TruckSafe, and more.
We take personal responsibility. Our team is trained to act fast, communicate clearly, and implement fixes on the spot. We’re solution-focused and always accountable.